Shipping

Shipping is available to UK addresses only. For international orders please get in contact before ordering to receive a bespoke shipping cost.

UK Shipping Rates

For Jewellery: Free with Royal Mail Special Delivery or Courier Service
For Books: Royal Mail First Class £3.10 / Second Class £3.70

Returns

Refund and Exchange Policy for Jewellery or Books purchased online

Full price items purchased online may be returned for a refund within 14 days of receiving them. Sale items purchased online may be returned for a refund within 14 days of receiving them.

Please send the item(s) back to the following address:
Streat Pace Barn,
Streat,
Nr. Hassocks,
East Sussex
BN6 8RU
Items can be returned in person but only with a pre-arranged appointment.

Return postage is at the customers expense. Full insurance to cover the retail price of the returned item(s) must be arranged with the postage service or courier used as customer is responsible for any losses.

Please keep the tracking number of your return safe, so you can quote it in any necessary correspondence.

All items must be returned in a fully resalable condition, which means being unused, unmarked and in the original packaging. Jinks McGrath reserves the right to refuse a refund on items deemed not to be resalable. This does not affect your statutory rights in connection with faulty items.

Jewellery made-to-order or to commission is non-returnable. The only exception being if the item is faulty or mis-described. If an item is faulty please get in contact.